Shipping policy

At Comfy Homez, we work to process and deliver your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed. Orders are not usually processed on weekends or public holidays.

Once your order has been shipped, you will receive shipping confirmation and tracking information where available.

Shipping Times

Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery times are provided during the checkout process.

Please note that delivery times are estimates and may be affected by customs, weather, carrier delays, public holidays, or other circumstances beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location, order size, and available shipping method. Any applicable shipping costs will be displayed before you complete your purchase.

Tracking Your Order

Where tracking is available, tracking information will be provided after your order has been shipped. Please allow some time for tracking information to update after dispatch.

Incorrect Shipping Information

Please ensure that your shipping details are accurate before completing your order. If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply for reshipping.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at williamntone071@gmail.com with your order number. We will do our best to assist you.